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[]
["Instructions"]
["The following worksheet is intented to help Data Center and Facility Managers evaluate their data center operation and maintenance programs.   To assist in the process, we have identified 10 categories each with various elements.   The 10 point grading scale is designed to allow for a wide range of possible answers and provide for greater accuracy in the final evaluation.   This is a subjective process, so it is best to not spend too much time with evaluating each element.  Your first impression is usually the most accurate.   After completing the entire assement, review each category and make any corrections you feel appropriate."]
[]
[]
["In an effort to provide the greatest opportunity to evaluate any given element within each category, we have established the following 10 point scale.   The descriptors are meant to aid your evaluation.   It is best that you consider how well your organization meets the particular element then score it on a scale from 1 to 10"]
[]
[]
[]
["Rating"]
[1,"Nonexistent"]
[2,"Existent, but seriously deficient-needs complete modification"]
[3,"Existent, but deficient-needs serious modification"]
[4,"Existent, but deficient-needs slight modification"]
[5,"Variably adequate-some components range from nonexistent to needing serious modification"]
[6,"Variably adequate-some components range from nonexistent to needing slight modification"]
[7,"Almost meets performance requirments-needs only slight modificaton"]
[8,"Meets performance requirements with no additional modifications",null,null," "]
[9,"Exceeds performance requirements"]
[10,"Best in class"]
[]
[]
[]
["To begin the assessment, click on the \"Checklist\" tab.  Each Category is identified in Column A, while each element within that Category is identified in column B.  Colum F contains a dropdown box to indicate whether your organization incorporates this practice.  If it does not apply, go to the dropdown box and change the \"Yes\" to a \"No\".  Colum K contains a dropdown box with 10 possible levels of attainment for each element.  An achievement of 10 is considered best in class.  To better understand best in class achievement, examples are provided in the tab labeled \"Best in Class\".  Select a descriptor that best describes your organization's maturity relative to the Best in Class descriptors.   Your corresponding score will update in column H.  After completing each section, your total is summarized at the bottom of the checklist."]
[]
[]
[]
[]
[]
[]
[]
[]
[]
["We recognize the efforts of Tad Davies, Brian Antosh and Rick Tinucci"]
["           Questions can be directed to Tad Davies | tad.davies@FodereConsulting.com |  314-265-3735"]

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[null,null,null,"`"]
[]
[]
["Category","Elements"]
["Documentation",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Document Management Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K8,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Drawings",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K9,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Checklists- facility, security, vendor, etc.",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K10,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Equipment Manuals",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K11,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H8:H12)","v":0},"of 40"]
[]
[]
[]
[]
["Maintenance Program",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Standards and Procedures",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K21,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Scope of Services Defined",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K22,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Spare Part Inventory and Parts Management Plan",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K23,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Asset Management Database",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K24,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Vendor Selection Process",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K25,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Testing Equipment Calibration Records",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K26,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H21:H27)","v":0},"of 60"]
[]
[]
["Safety",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[" ","Workplace Safety Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K34,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[" ","Vendor Safety/Orientation Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K35,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[" ","Hazard Risk Analysis",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K36,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Hazard Communications Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K37,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Hot Work",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K38,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Personal Protection Equipment (PPE)",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K39,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Arc Flash",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K40,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Lockout/Tagout Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K41,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H34:H41)","v":0},"of 80"]
[]
[]
[]
[]
["Performance",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Service Level Agreements",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K51,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Key Performance Metrics",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K52,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Continuous Improvement Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K53,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H51:H54)","v":0},"of 30"]
[]
[]
["Operational Management",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Services Scope Description",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K61,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Staff Roles and Responsibilities",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K62,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Materials, Parts, and Tools Inventory",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K63,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Work Order Mangement System",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K64,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Shift Turnover Communications",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K65,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,null,null,null,null,null,null,{"$f":"SUM(H61:H66)","v":0},"of 50"]
[]
[]
["Security",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Vendor and Employess Access Control",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K73,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Key, badge, and fob Audit Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K74,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Security Walk-thru's",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K75,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H73:H76)","v":0},"of 30"]
[]
[]
[]
[]
["Emergency Preparedness and Response",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Emergency Operating Procedures",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K85,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Incident Logging and Reporting",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K86,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Root Cause Analysis",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K87,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,null,null,null,null,null,null,{"$f":"SUM(H85:H88)","v":0},"of 30"]
[]
[]
["Change Management",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Change Control Process",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K95,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Communications",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K96,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H95:H97)","v":0},"of 20"]
[]
[]
[]
[]
["Monitoring",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[null,null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[null,"Targeted towards maintenance",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K106,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Automatic Monitoring and Alerting",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K107,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Flexible, multiple/open protocols",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K108,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Performance Benchmarking",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K109,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H106:H110)","v":0},"of 40"]
[]
[]
[]
[]
["Training",null,null,null,null,"Observed (Y/N)",null,"Rating",null,null,"Condition"]
[]
[]
[null,"Management Commitment",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K119,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Individual Training Records and Plan",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K120,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Training Requirements for Each Job Classification",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K121,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[null,"Ongoing Education Program",null,null,null,"Yes",null,{"$f":"IFERROR(INDEX('Read Me First'!A$10:B$20,MATCH(K122,'Read Me First'!B$10:B$20,),MATCH(Checklist!H$5,'Read Me First'!A$10:B$10,)), )","v":0}]
[]
[null,"Section Total",null,null,null,null,null,{"$f":"SUM(H119:H123)","v":0},"of 40"]
[]
[]
[]
[]
[]
[null,null,null,null,null,"Still Possible"]
["Assessment Total",null,null,"Achieved",null,null,null,"Rating"]
[]
[]
[null,{"$f":"A5","v":"Documentation"},null,{"$f":"H134/K134","v":0},null,{"$f":"1-D134","v":1},null,{"$f":"H13","v":0},{"$f":"I13","v":"of 40"},null,40]
[null,{"$f":"A18","v":"Maintenance Program"},null,0,null,1,null,{"$f":"H28","v":0},{"$f":"I28","v":"of 60"},null,60]
[null,{"$f":"A31","v":"Safety"},null,0,null,1,null,{"$f":"H43","v":0},{"$f":"I43","v":"of 80"},null,80]
[null,{"$f":"A48","v":"Performance"},null,0,null,1,null,{"$f":"H55","v":0},{"$f":"I55","v":"of 30"},null,30]
[null,{"$f":"A58","v":"Operational Management"},null,0,null,1,null,{"$f":"H67","v":0},{"$f":"I67","v":"of 50"},null,50]
[null,{"$f":"A70","v":"Security"},null,0,null,1,null,{"$f":"H77","v":0},{"$f":"I77","v":"of 30"},null,30]
[null,"Emergency Preparedness",null,0,null,1,null,{"$f":"H89","v":0},{"$f":"I89","v":"of 30"},null,30]
[null,{"$f":"A92","v":"Change Management"},null,0,null,1,null,{"$f":"H98","v":0},{"$f":"I98","v":"of 20"},null,20]
[null,{"$f":"A103","v":"Monitoring"},null,0,null,1,null,{"$f":"H111","v":0},{"$f":"I111","v":"of 40"},null,40]
[null,{"$f":"A116","v":"Training"},null,0,null,1,null,{"$f":"H124","v":0},{"$f":"I124","v":"of 40"},null,40]
[]
[null,"Total",null,{"$f":"H145/K145","v":0},null,{"$f":"1-D145","v":1},null,{"$f":"SUM(H134:H144)","v":0},"of 420",null,{"$f":"SUM(K134:K144)","v":420}]

{"sheet":"Scorecard","index":2,"n_rows":0,"n_cols":0,"rows_kept":0,"cut":false,"hidden":false,"merged":[[35,9,35,10]]}

{"sheet":"Best in Class","index":3,"n_rows":351,"n_cols":5,"rows_kept":351,"cut":false,"hidden":false,"merged":[[1,1,1,8]]}
[]
[null,"Best in Class Artibutes.  For each Element, best practice attributes are provided for you to see how your operation compares.  We hope this aides you in your scoring!"]
[null,"Category","Element","Attribute","Sub-attribute"]
[1,"Documentation"]
[null,null,"Document Management Program"]
[null,null,null,"Policies & procedures for document management in place"]
[null,null,null,"Electronic Document Management System with Version Control"]
[null,null,null,"Past versions available for reference in knowledge base"]
[null,null,null,"Revision history- redlined versions"]
[null,null,null,"Applies to documents and drawings"]
[]
[null,null,"Drawings"]
[null,null,null,"Reflect existing conditions"]
[null,null,null,"Accessible to stakeholders"]
[null,null,null,"In readable software format- pdf"]
[null,null,null,"Critical hardcopies availabe for emergency"]
[]
[null,null,"Checklists- facility, security, vendor, etc."]
[null,null,null,"Checklists reviewed"]
[null,null,null,"Consistency of format exists"]
[null,null,null,"Hard copies converted to electronic format"]
[null,null,null,"Archival process in place"]
[null,null,null,"Completed equipment checklist- copy with the unit"]
[null,null,null,null,"Past year"]
[]
[null,null,"Equipment Manuals"]
[null,null,null,"Correct manuals- equipment and O & M"]
[null,null,null,"Electronic and hard copy"]
[null,null,null,"Obselete manuals purged"]
[]
[2,"Maintenance Program"]
[null,null,"Standards and Procedures"]
[null,null,null,"In electronic form and version control in place."]
[null,null,null,"Review and approval process in place."]
[null,null,null,"Hard copies labeled as reference only, master copy location identified."]
[null,null,null,null,"Prevent older versions being used."]
[null,null,null,"Group responsible for procedures identified."]
[null,null,null,"Annual review by owner of standard or procedure."]
[null,null,null,"Inventory of all standards and procedures by owner."]
[null,null,null,"Standardized format across the enterprise."]
[]
[null,null,"Scope of Services Defined"]
[null,null,null,"For all equipment ie. - Emergency Power, UPS Power, Cooling, Transformers, Fire Protection, etc."]
[null,null,null,"Work performed internally is documented the same as externally performed work."]
[null,null,null,"Contracts and procedures and maintenance reports are all in sync."]
[null,null,null,null,"Checklist cross-referenced against scope of services."]
[null,null,null,"Scope reflects the differences in manufacturers equipment."]
[null,null,null,"Frequency should be driven by meantime between failure data"]
[]
[null,null,"Spare Part Inventory and Parts Mangement Plan"]
[null,null,null,"Inventory of parts kept and updated."]
[null,null,null,"Good inventory tested where possible and tagged with test date.  "]
[null,null,null,"Inventory stored in proper environmental conditions."]
[null,null,null,"Bad parts immediately discarded or tagged for return."]
[null,null,null,null,"Prevent bad parts from being installed."]
[null,null,null,"Delivery time analysis."]
[]
[null,null,"Asset Management Database"]
[null,null,null,"Equipment identified."]
[null,null,null,"Barcoding used."]
[null,null,null,"Useful life and replacement schedule indentified."]
[null,null,null,"Contains equipment information and service records."]
[null,null,null,"Specific use software program in place"]
[null,null,null,"Records are up to date."]
[null,null,null,"Asset lifecycle tied to financial, inventory, and CMMS systems."]
[]
[null,null,"Vendor Selection Process"]
[null,null,null,"Process defined and supply chain involved."]
[null,null,null,"Reference checking conducted."]
[null,null,null,"Background check conducted."]
[null,null,null,"No temporary employees allowed.  Must be full time."]
[null,null,null,"Employees are certified for specific equipment."]
[null,null,null,"Liscencing requirements are verified."]
[null,null,null,"Insurance coverage is verified."]
[null,null,null,"Contracts reviewed by legal and supply chain"]
[]
[null,null,"Testing Equipment Calibration Records"]
[null,null,null,"Documented calibration process in place"]
[null,null,null,"Calibration records kept"]
[null,null,null,"Equipment labeled with  last calibration date"]
[null,null,null,"Calibration schedule in place."]
[null,null,null,"Annual budget in place"]
[]
[3,"Safety"]
[null,null,"Workplace Safety Progam"]
[null,null,null,"Plan in place, updated regularly."]
[null,null,null,"Reviewed with all."]
[null,null,null,"Readily available- Electronic Content Management System with version control."]
[null,null,null,"Shared with vendors other onsite personnel."]
[null,null,null,"Reporting and stats available."]
[null,null,null,"Injuries and near misses reported and documented."]
[null,null,null,"Violation policy in place and enforced."]
[null,null,null,"Specific group in charge and safety captains in place at every site."]
[]
[null,null,"Vendor Safety/Orientation Program"]
[null,null,null,"Plan in place, updated regularly."]
[null,null,null,"Data center staff is familiar with vendor program."]
[null,null,null,"Provided to and reviewed with vendors."]
[null,null,null,"Documentation of vendor participation."]
[null,null,null,"Annual renewal requirement."]
[null,null,null,"Consequences in place and enforced."]
[]
[null,null,"Hazard Risk Analysis"]
[null,null,null,"Inventory of all hazardous materials on site"]
[null,null,null,"Material Safety Data Sheet (MSDS) Sheet Program"]
[null,null,null,null,"Onsite and updated regularly"]
[null,null,null,null,"Policies and procedures in place that MSDS in onsite before new material is in place."]
[null,null,null,null,"All materials properly labeled."]
[null,null,null,null,"Evaluation committee in place for every new MSDS.  Evaluate if anything special needed."]
[null,null,null,null,"Old MSDS removed if material is gone."]
[null,null,null,null,"Accessible to all."]
[null,null,null,null,"Hard copies updated in sync with online copies."]
[null,null,null,null,"Review in place from OEM if MSDS updated by OEM."]
[null,null,null,"Hazard Communications Program"]
[null,null,null,null,"Plan to be compliant with new OSHA regulations."]
[null,null,null,null,"Resource: www.osha.gov/dsg/hazcom/index.html"]
[null,null,null,"Material Storage/Waste"]
[null,null,null,null,"Policies defining strorage in place, updated regularly."]
[null,null,null,null,"All materials labeled."]
[null,null,null,null,"MSDS up to date, available."]
[null,null,null,null,"Proper cabinets, spill containment used."]
[null,null,null,null,"Limits of materials defined and posted."]
[null,null,null,null,"Waste requirements documented and specified."]
[null,null,null,null,"Contact information posted if questions."]
[null,null,null,null,"Orgainzational responsibility for policing is defined."]
[null,null,null,null,"Safety equipment and procedures in place in case of spill or emergency."]
[null,null,null,"Material Handling Safety"]
[null,null,null,null,"Training and certification in place for fork trucks."]
[null,null,null,null,"Hazzards identified for propane, batteries, and charging."]
[null,null,null,null,"Pre-safety inspection before use by operator."]
[null,null,null,null,"Regular maintenance performed."]
[null,null,null,null,"PM and maintenance documented."]
[null,null,null,null,"Back-up's in place or strategy if down."]
[null,null,null,null,"No powered handling devices training/policies in place. (Carts/hand forks.)"]
[null,null,null,null,"Designated storage area for every material handling device."]
[]
[null,null,null,"Ladder Safety"]
[null,null,null,null,"Training in place and documented"]
[null,null,null,null,"No top step used."]
[null,null,null,null,"Electrical fiberglass used for electrical."]
[null,null,null,null,"Spotter used for high ladders."]
[null,null,null,null,"Harnesses used over 6 feet."]
[null,null,null,null,"Harnesses inspected and certified."]
[null,null,null,null,"Training in place for harness."]
[null,null,null,null,"Ladders never used on gravel and only on hard/dry surface."]
[null,null,null,null,"No far reaching."]
[null,null,null,null,"No stepping off ladder onto object like desktop of top of equipment."]
[null,null,null,null,"Ladders stored safely, place disignated for them."]
[]
[null,null,"Hot Work"]
[null,null,null,"Policy in place."]
[null,null,null,"Hazzard assessment in place."]
[null,null,null,"Authorization process in place- i.e. Method of Procedure (MOP)"]
[null,null,null,"Personnel in charge are trained regularly."]
[null,null,null,"Authorization and MOP records retained."]
[null,null,null,"Bypass of fire protection systems."]
[null,null,null,null,"Bypass during some maintenace activities is required."]
[null,null,null,"Fire watch."]
[]
[null,null,"Personal Protection Equipment (PPE)"]
[null,null,null,"All equipment is labeled for PPE requirements."]
[null,null,null,"PPE evaluation committee in place."]
[null,null,null,"Testing for PPE in place for item like electical rated gloves."]
[null,null,null,"Records kept and audited for PPE."]
[null,null,null,"Budgets in place for PPE."]
[null,null,null,"Vendor compliance with PPE requirements is verified."]
[null,null,"Arc Flash"]
[null,null,null,"All equipment is labeled for arc flash."]
[null,null,null,"Arc Flash training for electrical personnel and all others that are near workers."]
[null,null,null,"Update training on a regular basis."]
[null,null,null,"Emergency procedures in place."]
[null,null,null,"Electrical rated tools used."]
[]
[null,null,"Lockout/Tagout Program"]
[null,null,null,"Policies and procedure in place."]
[null,null,null,"Unique locks for each individual and all keys are unique."]
[null,null,null,"Locks are colored red and used for lockout purposes only."]
[null,null,null,"Equipment lockout tags for all energy sources in place and clearly marked."]
[null,null,null,"Policies and procedures in place if lock needs to be cut."]
[null,null,null,"Every person working must lock out."]
[null,null,null,"All equipment must accommodate multiple locks simultaneously."]
[null,null,null,"Records kept of personnel with locks and training."]
[null,null,null,"Policies in place for violations."]
[null,null,null,"Policies and review in place for exceptions."]
[]
[4,"Performance"]
[null,null,"Service Level Agreements (SLA's)"]
[null,null,null,"SLA's defined "]
[null,null,null,"Are SLA's tied back to performance for groups and individuals"]
[null,null,null,"Does everyone know the SLA's"]
[null,null,null,"Quarterly reivews of SLA metrics and performance."]
[]
[null,null,"Key Performance Metrics"]
[null,null,null,"Metrics in place with consequences defined"]
[null,null,null,"Are key performance metrics tied back to contracts and/or individuals responsible"]
[null,null,null,"Is return on investment (ROI) performed and prioritized"]
[null,null,null,"Total cost of ownership analyzed."]
[]
[null,null,"Continuous Improvement Program"]
[null,null,null,"Program in place"]
[null,null,null,"Only one program in place and not several that produce no results"]
[null,null,null,"Is a group in place responsible to drive and prioritize continuous improvement programs"]
[null,null,null,"Was there training performed for continuous improvement"]
[null,null,null,"Lessons Learned process"]
[null,null,null,"Near-Miss Program in place"]
[null,null,null,null,"Actively identified and without recourse."]
[null,null,null,"Savings and improvements are verified down the road"]
[]
[5,"Operational Management "]
[null,null,"Services Scope Description"]
[null,null,null,"Reflects consensus between IT and Facilities"]
[null,null,null,null,"Lines of demarcation clearly delineated"]
[null,null,null,"Sufficiently detailed"]
[null,null,null,"Service oriented and aligned with the business"]
[]
[null,null,"Staff Roles and Responsibilities"]
[null,null,null,"Clearly delineated"]
[null,null,null,"Properly communicated"]
[null,null,null,"Well understood"]
[null,null,null,"New employee training and orientation"]
[null,null,null,"Vacation and illness plans exist"]
[]
[null,null,"Materials, Parts, and Tools Inventory"]
[null,null,null,"Procedures in place to procure"]
[null,null,null,"Inventory levels defined"]
[null,null,null,"Replenishment system in place"]
[null,null,null,"System in place to update inventory list"]
[null,null,null,"Included in annual budget"]
[]
[null,null,"Work Order Management System"]
[null,null,null,"Automated system"]
[null,null,null,"Synchronized with asset management system"]
[null,null,null,"Tied to financial management system"]
[null,null,null,"Streamlined and tied to business needs"]
[]
[null,null,"Shift Turnover Communications"]
[null,null,null,"Overlap of shifts"]
[null,null,null,"Review of shift events- verbal and documented"]
[null,null,null,"Sign-off of shift acceptance"]
[null,null,null,"Past communications kept and available"]
[]
[6,"Security"]
[null,null,"Vendor and Employees Access Control"]
[null,null,null,"Entry log in place."]
[null,null,null,"Access lists reviewed on a regular basis."]
[null,null,null,"Access lists archived."]
[null,null,null,"Video cameras in place and video kept for one month."]
[]
[null,null,"Key, badge, and fob Audit Program"]
[null,null,null,"Check out process in place."]
[null,null,null,"Daily review and deactivation process for missing badges and fobs"]
[null,null,null,"Lost key, badge for fob deactivation or procedure in place."]
[null,null,null,"Inventory of key kept and audited."]
[null,null,null,"Released employee retrieval in place."]
[null,null,null,"Released employee notification process"]
[null,null,null,"Process in place for forgotten badges."]
[null,null,null,"Policies in place and enforced for open doors."]
[null,null,null,"Policies in place for broken doors or readers."]
[]
[null,null,"Security Walk-thru's"]
[null,null,null,"Check list exists and IT had input in its creation."]
[null,null,null,"Each list is documented and archived."]
[null,null,null,"Items found notification process in place."]
[null,null,null,"Escalation process in place."]
[null,null,null,"Frequency: once per shift."]
[]
[7,"Emergency Preparedness and Response during Maintenance- PM and Break-Fix"]
[null,null,"Emergency Operating Procedures"]
[null,null,null,"Plan defined and in place"]
[null,null,null,"Hard copies of Contact lists"]
[null,null,null,"Escalation process in place"]
[null,null," ","Back-out plan predefined specific to each routine (MOP/Playbook)"]
[]
[null,null,"Incident Logging and Reporting"]
[null,null,null,"Documenting of every event "]
[null,null,null,"Initial report in 24 hours or at daily operations meeting"]
[null,null,null,"Final report: root cause and corrective actions"]
[]
[null,null,"Root Cause Analysis Process"]
[null,null,null,"Performed for every downtime"]
[null,null,null,"Performed for safety event"]
[null,null,null,"Corrective actions verified"]
[null,null,null,"Report-out and sign-off by responsible party"]
[null,null,null,"Past root causes archived into knowledge base"]
[]
[8,"Change Management- Maintenance Program"]
[null,null,"Change Control Process"]
[null,null,null,"Spans both IT and Facilities departments"]
[null,null,null,"Organizational predefined roles and responsibilities"]
[null,null,null,"Multi-level approval process"]
[null,null,null,"Review process in place for stakeholders for significant maintenance events"]
[null,null,null,"Reviews in place to ensure maintenance procedures don't conflict with other events"]
[null,null,null,"Change control impact levels defined"]
[null,null,null,"Past change controls available for reference and searchable"]
[null,null,null,"Impact analysis weekly review for all of IT and business"]
[null,null,null,"Defined criteria when to call an event a critical situation"]
[null,null,null,"Revision control"]
[]
[null,null,"Communications"]
[null,null,null,"Notification prior to change for all impacted"]
[null,null,null,"Communication templates that can be leveraged"]
[null,null,null,"Messages created for both  technical and business personnel"]
[null,null,null,"If downtime required for systems, stakeholders informed and agree"]
[null,null,null,"Node suppression in place for events to address false alerts"]
[null,null,null,"Field changes communicated"]
[null,null,null,"Inform stakeholders of when next update will take place"]
[null,null,null,"Status updates including if window of work time will be exceeded"]
[null,null,null,"Completion notice distributed upon completion"]
[]
[9,"Monitoring"]
[null,null,"Targeted towards maintenance"]
[null,null,null,"Predictive monitoring points"]
[null,null,null,null,"i.e. battery voltage, resistance, temp"]
[null,null,null,null,"i.e. compressor head pressure"]
[]
[null,null,"Automatic Monitoring and Alerting"]
[null,null,null,"System in place for adding and removing nodes"]
[null,null,null,"Single ownership of an alert"]
[null,null,null,"Common definition for each type of device monitored"]
[null,null,null,"Monitoring for equipment availability"]
[null,null,null,null,"i.e. generator left in manual mode"]
[null,null,null,null,"i.e. fire suppression system in bypass"]
[]
[null,null,"Flexible, multiple/open protocols"]
[null,null,null,"Ability to communicate with multiple systems"]
[null,null,null,"No proprietary software"]
[]
[null,null,"Performance Benchmarking"," "]
[null,null,null,"Baselines established"]
[null,null,null,"Metrics established"]
[null,null,null,"Goals and improvements in place and held accountable"]
[10,"Training"]
[null,null,"Management commitment"]
[null,null,null,"Appropriately and fully funded on a consistent basis"]
[null,null,null,"Tracked for percent completion"]
[null,null,null,"Supported by travel budget"]
[]
[null,null,"Individual Training Records and Plan"]
[null,null,null,"Budgeting Process in Place for Training"]
[null,null,null,"Training plan developed each year and track throughout year"]
[null,null,null,"Plan integrated with all other training"]
[null,null,null,"Part of yearly performance review"]
[null,null,null,"Training will include training elements for next job within company"]
[null,null,null,"New employee training, orientation, and break-in"]
[]
[null,null,"Training Requirements for Each Job Classification"]
[null,null,null,"Yearly update"]
[]
[null,null,"Ongoing Education Program"]
[null,null,null,"Training Needs Analysis Performed"]
[null,null,null,"Approval Process in Place"]